Contact
Head Office - Sudbury
334, rue Regent Street
Sudbury, ON P3C 4E2
Toronto Office
1, rue Yonge Street, Suite │ Bureau 1504
Toronto, ON M5E 1E5
Contact Us
Toll Free Telephone: 1-800-387-5765
Staff
* indicates bilingual staff / indique le personnel bilingue
Leadership Team
Mellissa D'Onofrio-Jones
Chief Executive Officer
- Board of Directors and Administrative Matters
- Media Inquiries
- Provincial Matters
- JASI Services Including Membership
705-806-5707
Karen Reid
Director of Operations
- Finance and Human Resources
- Connectivity Funding
- Purchasing
- E-Content
- Interlibrary Loan
647-264-7332
Steven Kraus*
Director of Training and Consulting
- Consulting and Training Team Inquiries
- Program and Service Development
- Partnership Development
- Strategic Planning Services Coordination
705-806-5708
Anne Marie Madziak
Leadership Advisor
- Advancing Public Library Leadership (APLL) Program
647-264-6926
Internal Administration
Gwen Boyd*
Finance Assistant
- Finance Inquiries
- Accounts Payable and Receivable
705-806-5711
Training & Consulting
For general inquiries related to Training & Consulting, contact: consulting@olservice.ca.
Alexandra Taylor*
Consultant
- Consulting
- Training Events
- LearnHQ
- Francophone Services
- EXCEL
- Annual Survey of Public Libraries (Francophone Clients)
647-264-6923
Brandon Fratarcangeli*
Consultant
- Consulting
- Professional Resources
- Collective Purchasing Agreements
- OLS Website and Social Media Inquiries
647-264-7330
Deanna Nebenionquit (on leave)
First Nations Consultant
- Consulting for First Nations Libraries
- Annual Survey of Public Libraries (First Nations Clients)
Jesse Roberts
Consultant
- Consulting
- Ontario Public Library Guidelines
- POOLS Collections
705-806-5716
Lee Puddephatt
Training and Event Coordinator
- Training Coordination and Support
- Event Coordination and Support
- LearnHQ Coordination and Support
- EXCEL Program Coordination and Support
647-264-7328
Nancy Cooper
First Nations Consultant
- Consulting for First Nations Libraries
- First Nation Communities READ Program
- Annual Survey of Public Libraries (ASPL) (First Nation Clients)
647-264-7342
Peggy Malcolm
Consultant
- Consulting
- Annual Survey of Public Libraries (ASPL)
- Public Library Operating Grant (PLOG)
- Ontario Public Library Guidelines
- Sample Library Policies
613-826-1003
Dayna Lintner
Operations and Training Administrator
- LearnHQ
- OLS Website Inquiries
- Connectivity Funding
647-264-7331
E-Content
Beth Harding
Digital Licensing Coordinator
- E-Resources Ordering
- OverDrive EBook Consortium
- CanTook French EBook Consortium
647-264-7329
Interlibrary Loan
Linda Langedijk
HelpDesk Representative
- Interlibrary Loan/VDX Support
647-264-7334
Distribution Groups
Ontario Library Service maintains a number of email distribution groups open to all members of the Ontario Public Library community:
- LS-OLSLIBS: A general discussion group open to all staff working in all roles in Ontario’s public libraries.
- *LS-Community Outreach Network: A special interest discussion group for library staff working in community outreach and engagement related roles in their libraries.
- *LS-HRNOL: A special interest discussion group for library staff and managers working in public library human resources.
- LS-INFOUSER: A special interest discussion group for public library staff to discuss concerns, issues, procedures, policies, etc. around interlibrary loan in Ontario.
- LS-Board Assemblies: A discussion group for all Board Assembly Members and other interested board members to share comments, questions and best practices about governance and board topics.
The OLS hosts several other Distribution Groups. For more information or technical support, please contact Dayna Lintner.
* Note – The Community Outreach Network and HRNOL both have internal group structures which are client driven, as such the group’s elected chairs will be notified of new memberships to these groups for networking and communication purposes within these groups.